Depaul believes that everyone should have a place to call home and a
stake in their community. Our aim is to work with those who are
socially excluded and marginalised by providing a quality led service
in order to produce the best possible outcomes for those accessing our
services. We strive to empower our service users to make choices and
decisions about the way they live their lives. We work in partnership
with central and local government, housing associations and other
non-governmental organisations.
Depaul is an equal opportunities employer, we offer a **Apply on the
website** hour working week, generous leave entitlements and a pension
scheme. We support all staff with regular supervision and core
training.
DEPAUL WISHES TO RECRUIT TO THE FOLLOWING ROLE:
CASE MANAGEMENT WORKER
FIXED-TERM CONTRACT – **APPLY ON THE WEBSITE** MONTHS
SALARY €**APPLY ON THE WEBSITE**,**APPLY ON THE WEBSITE**.**APPLY ON
THE WEBSITE** PER ANNUM
FULL-TIME, **APPLY ON THE WEBSITE** HOURS PER WEEK
MONDAY TO FRIDAY 9.**APPLY ON THE WEBSITE**AM- 5.**APPLY ON THE
WEBSITE**PM
BASED IN CORK
1. ROLE
To work as a part of the Depaul Homeless Health Team, providing case
management support to homeless people and marginalised groups who have
complex support needs in the area of their medical and physical
wellbeing to ensure they have access to the appropriate medical care
within the context of a case management approach. To ensure that the
relevant supports are in place and to work towards positive outcomes
for people experiencing homelessness.
This role is to support those who are homeless and living with chronic
health conditions in addition to broader social inclusion cohort e.g
migrants, traveller community.
2. KEY AREAS OF RESPONSIBILITY
* Provision of assertive engagement support services across
community, hospital and accommodation services to Inclusion Health
clients experiencing homelessness with complex health and/or addiction
needs
* Provide assertive support to Inclusion Health clients from migrant
background with complex health and/or addiction needs
* To support the presenting needs of clients and manage robust,
effective working relationships with external agencies and partners of
all health services (mental health, community and hospital based)
including Mercy University Hospital, outpatient services, community
GPs, researchers, Cork City Council/accommodation providers, and other
professionals in homeless and drug services.
* To assist medical professionals and project workers to engage and
co-ordinate health issues of clients in crisis or as part of an
on-going care plan
* To assist with crisis management in the community and within the
hospital where required
* In collaboration with the Inclusion Health team, to support and
liaise with external agencies on specific projects and service
improvement initiatives e.g. research, peer engagement, conferences
and
* presentation, training, policy development
* To participate in service reviews and evaluations and to implement
any changes arising from such work.
* Attending weekly Multidisciplinary Team meetings (MDT) and team
rounds in Mercy University Hospital or any other location/s
* . Following up with IH patients post discharge from hospital to
ensure client agreed care plan is supported
* Support to inpatients - keyworking support, addiction support and
treatment options to inpatients, liaison, accompaniment to
appointments while patients are in hospital, collection of
money/acting as agent for inpatients
* To support engagement with and referrals to Peer Support
programmes and ensure accompaniment to hostels, respite/ detox, GP and
addiction services on discharge to prevent unnecessary readmission and
support discharge care planning.
* To work directly with service users,utilising a case management
approach to ensure access to relevant wraparound services needed for
the service user’s progression.
* To advocate and empower service users to overcome various barriers
they encounter, liaise with teams from various services and support
clients to maintain their present accommodation in collaboration with
tenancy sustainment supports
* To develop and maintain robust, effective working relationships
with other agencies, using an interagency approach.
* To ensure that all service user’s information is recorded and
stored as required and in line with Data Protection regulations and
Depaul’s Confidentiality Policy.
* To participate fully in meetings within Depaul and with external
services, with the direction and support of the Line Manager.
* To work creatively and exercise initiative to help the service
meet its core objectives and ensure service user’s needs are met.
* To adhere fully to Organisational Health & Safety Policies,
especially in relation to assessing risk and to lone working.
* To at all times undertake the role in a professional manner,
always working in accordance with the aims, values and ethos of the
Depaul.
* To participate fully in the supervision structure (including
Induction and Progress reviews, monthly supervisions, JARs).
* To participate in data collection and/or research in line with the
requirements of the funder
* Undertake any other duties that may be required which are
commensurate with the role
THE ABOVE LIST IS NOT EXHAUSTIVE; ADDITIONAL AREAS OF RESPONSIBILITY
MAY BE ADDED OVER TIME AND FLEXIBILITY TO COVER FOR OTHER STAFF ROLES
IS REQUIRED FROM TIME TO TIME.
3. PERSON REQUIREMENTS
* A minimum of 2 years’ experience working in the homeless sector
or another related field. At least one year of this working with and
co-ordinating support plans for service users with complex needs.
(Essential)
* An understanding of why people become homeless or may be at risk
of homelessness and the issues they present with.(Essential)
* Experience of interagency working within the voluntary and
statutory sectors (essential)
* Experience of lone working or off-site working (Desirable)
* Experience of working alongside health supports, such as
hospitals, methadone provision services, primary care services,
medical social work etc
* A clear understanding of the case management approach
* Be able to work from a solutions focused, creative approach.
* Excellent communication skills - both verbal and written and
electronic.
* Ability to be flexible and work in a variety of settings, with a
variety of teams.
* An ability to (and understanding of how to) advocate on behalf of
the service users
* An understanding of the statutory and voluntary sector services
available to homeless people with complex needs.
* Lived experience of homelessness and/or related issues will be
taken into special consideration
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ONLINE APPLICATION PROCEDURE:
Please complete our online application process available on our
website
We need : English (Good)
Type: Permanent
Payment:
Category: Health
